Last updated: 26/4/2025

Introduction

MENA Knows respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Personal Information We Collect

We may collect personal information such as your name, email address, phone number, and membership subscription details when you sign up for our services or communicate with us.

Payment Security and Third-Party Processing

MENA Knows does not directly collect, store, or process your credit card information. All payments are securely handled by trusted third-party payment processors, such as Stripe.

Stripe is PCI-DSS compliant and manages your payment information according to industry-leading security standards.

We only receive confirmation of your payment (such as transaction status), but never your full card details.

In compliance with the General Data Protection Regulation (GDPR), we ensure that your personal data is handled lawfully, transparently, and securely.

How We Use Your Information

We use your information to manage your membership, communicate with you, provide customer support, and send you relevant offers.

Data Security

We implement appropriate technical and organisational measures to protect your personal data.

Your Rights

You have the right to access, correct, delete, or restrict the use of your personal information under GDPR and other applicable data protection laws.

Contacting Our Compliance Officer

For any questions, concerns, or data requests, please contact our Compliance Officer at: hi@menaknows.com or write to MENA Knows Ltd. 124 City Road, London EC1V 2NX