Your Key to Seamless Luxury Hotel Booking Starts With a Mena Knows Membership

Becoming a Mena Knows member could be the smartest travel decision you make this year.

Contact your luxury travel assistant who searches, compares, and secures the best hotel rates not available to the public, whenever you wish to travel. Enjoy flexible cancellations and personalised support year-round.
Good to know: Most members recoup their annual membership fee on their first booking, depending on the hotel, season, and length of stay.
Tell us which hotel you want to book and send us your check-in/out dates.
That’s it—your personal hotel rate search and room booking starts instantly.
We secure your room at lower than the best available rate, confirm hotel policies, and handle the entire booking process. Enjoy rates with flexible cancellation (usually 48 hours where available)
We reconfirm your reservation directly with the hotel three times — after booking, 7 days before, and 48 hours prior to check-in. It’s our way of protecting you from last-minute issues, even during peak season.
Receive your secure payment link and Booking Voucher. We provide 24-hour WhatsApp/SMS support on the day of check-in for all members. This covers any last-minute issues such as flight delays or incorrect room allocation upon arrival.
Our service concludes once members are checked into their room; from that point onward, any guest requests are handled directly by the hotel.

A Lounge Membership is for those who know better. Giving you year-round access to our luxury hotel booking service. Exclusive third-party hotel services are only available to Lounge members who choose annual payment.
- Choose between paying annually or monthly.
- Membership auto-renews yearly, with advance notification.
- Referral rewards are available to all Lounge members, with enhanced rewards for those on an annual plan.
The Voyage Trial offers access to our luxury hotel booking service for travellers considering full membership.
Designed to support one hotel booking per trial.
- One trial per household
- 3 nights minimum stay
- Upgrade to Lounge within 30 days of check-out to receive your trial fee as credit
Voyage Trial bookings are available for a limited period. Access is reviewed periodically and may be withdrawn without notice.
Our most exclusive tier (Applications have now closed)
Your personal hotel booking assistant—on call anytime you need to travel. Earn one free month of membership for each successful annual membership referral. Book our exclusive third-party hotel services and enhance your hotel experience.
Discounted annual fee for life. Renews yearly.