Too busy to manage your hotel bookings, last-minute travel changes and endless hotel follow-ups?

Mai Knows how to change that.

How Mai Knows Came About

As an independent traveller, I wanted the freedom to book last-minute, change my plans and stay at exceptional hotels without spending hours searching, comparing rates or chasing confirmations.

Along the way, I discovered access to preferential five-star hotel rates that weren’t always available online. But I also realised that the real luxury wasn’t simply securing a better rate. It was having someone take care of the details.

When my luxury fashion clients began sharing similar frustrations with hotel bookings, they asked if I could handle their travel arrangements too.

What began as a personal solution soon became a service for those who valued the same freedom and personal attention.

Know Our Founder

I created a personal luxury hotel booking service for independent travellers who value their time, privacy and freedom. A small team of real people handling your bookings, communicating with hotels and managing changes from the first quote through to check-in.

Today, Mai Knows combines the reassurance of personal service via instant messages with access to exclusive hotel rates worldwide, leaving members free to enjoy their travels.

@maiknowsluxury